Communications and Engagement Manager

NHS AfC: Band 7

Main area
NHS AfC: Band 7
Full time 37.5 hours per week
Job ref
St Chad's Court, Birmingham
£31,696 - £41,787 per annum pro rata
25/01/2018 23:59

NHS England leads the National Health Service (NHS) in England. We set the priorities and direction of the NHS and encourage and inform the national debate to improve health and care.

We want everyone to have greater control of their health and their wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for spending this money effectively for patients and efficiently for the tax payer. A lot of the work we do involves the commissioning of health care services in England. We commission the contracts for GPs, pharmacists, and dentists and we support local health services that are led by groups of GPs called Clinical Commissioning Groups (CCGs). CCGs plan and pay for local services such as hospitals and ambulance services.

We have devised a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View. And now, with our partners, we are delivering that vision. This vision shows that we are getting serious about prevention, identifying and delivering improvements in health care, redesigning the NHS so it continues to meet the needs of patients, ensuring the NHS is financially sustainable and engaging the public in this whole process.

We strongly believe in health and high quality care for all, now and for future generations.

Please note, if the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area Supplement. If this post is an Executive or Senior Manager (ESM) role or Medical Leader position this supplement is not applicable.

Communications and Engagement Manager (West Midlands)

Be part of a new team playing your part in putting patients and the public first in everything NHS England does. 

Can you listen when listening is required, hear what’s important and then persuade when objections might otherwise prevail? 

Can you see the big picture but also translate it into local actions on the ground?

Are you comfortable with getting your head round complex issues, at speed, as the pressure of a deadline for a briefing or media response looms?

Do you have the inter-personal skills to negotiate tricky internal and external relationships?

The Communications and Engagement Manager position in NHS England’s Midland’s and East regional communications and engagement team, could be for you.

The successful post holder will be part of the regional team working for and out of, NHS England’s Directorate of Commissioning Operations West Midlands office in St Chad’s Court, Birmingham.

You will have the opportunity to develop and manage internal and external stakeholder relationships, whilst providing a comprehensive West Midlands. At the same time as delivering locally you will also have the opportunity to support and contribute to regional and national programmes of work as part of the wider NHS England team.

Reporting to the West Midlands Senior Communications and Engagement Manager, the area you’ll support includes Birmingham, Black Country, Solihull, Arden, Herefordshire, Warwickshire and Worcestershire. 

The role’s duties are set out in the job description but include:

  • Providing expert communications and engagement advice and practical support to the local ffice staff on all aspects of their business
  • Producing a broad range of written communications to the highest standard; using expertise and experience to identify the right channels and styles for specific audience
  • Developing communications and engagement plans for specific projects/campaigns and     managing their effective implementation
  • Supporting NHS England communications and engagement colleagues across the region and the NHS England central media, briefings including Parliamentary and Freedom of       Information teams to gather information and intelligence to ensure effective region-wide and national responses to the media and other stakeholders
  • Managing local media inquiries and campaigns
  • Maintaining excellent contacts and relationships with a wide range of internal and external  stakeholders. 

Please note that interviews will be held on the 15th February 2018 at St Chad's Court, 213 Hagley Road, Birmingham B16 9RG

You will be asked to provide a presentation prior to the interview and will be notified on the content if successful for interview.  You will also be asked to undertake a test on the day.

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Further details / informal visits contact

Please contact

Jo Baggott, Deputy Head of Communications and Engagement

Mobile:  07769 960372