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Head of Performance Improvement

NHS AfC: Band 9

Main area
Performance Improvement
NHS AfC: Band 9
Fixed Term / Secondment until 31st March 2019
Full Time 37.5 hours per week
Job ref
Victoria House
Fulbourn, Cambridge
£84,507 - £102,506 per annum
21/08/2018 23:59

NHS England leads the NHS in England, setting the priorities and direction of the NHS and informing the national debate to improve health and care. We strongly believe in health and high quality care for all, now and for future generations and want everyone to have greater control of their health and wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for their spending. Our work involves the commissioning of health care services in England, and we support local health services that are led by Clinical Commissioning Groups (CCGs). We have devised and are delivering a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View.

If the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area supplement. This supplement is not applicable to Executive or Senior Manager or Medical Leader positions. For positions offered on a part time basis, salary and any allowances will be adjusted pro rata.

We will not accept applications for this position by CV or via recruitment agencies.

The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.




Fixed Term or secondment until 31st March 2019

Band 9

Based in Fulbourn, Cambridge


We are seeking to appoint a Head of Performance Improvement to provide specific support to particular systems where planning and performance are poor, and to ensure overall delivery of the priorities and outcomes outlined in the Five Year Forward View.

Working to the Regional Director of Operations and Delivery, the post holder will lead and manage performance delivery and improvement across the region. The role will involve provision of focussed support for health economies experiencing difficulties to identify and implement effective solutions. The post holder will be expected to build and develop relationships across the region with key stakeholders, including STPs, CCGs, provider Trusts, DCO teams, NHS Improvement, local authorities and the Care Quality Commission (CQC).

The successful candidate will need to be able to demonstrate significant experience and expertise in leading improvement within a healthcare environment.

Key responsibilities of the role will include:

  • Supporting the development of recovery/ operational plans
  • Supporting systems to put in place effective governance / programme management office arrangements where appropriate
  • Identifying key risks and put in place effective mitigation
  • Coordinating other NHS England resources to support challenged systems as appropriate.
  • Escalating issues as appropriate within the Midlands and East region of NHS England
  • Being part of the Regional Senior Manager on call rota.
  • Supporting the Regional Operations Room for A&E. This may involve working over a 7 day week during the Winter period.


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Further details / informal visits contact

For informal discussion please contact Tracey Cogan,


Please note interviews for this position will be held on the 31st August and the 3rd September 2018.