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Engagement Support Manager

NHS AfC: Band 7

Main area
Senior Leadership
NHS AfC: Band 7
Fixed term or secondment until 31st March 2019
Full time 37.5 hours per week
Job ref
Leeds or London
Leeds or London
£33,222 - £43,041 per annum
20/08/2018 23:59

NHS England leads the NHS in England, setting the priorities and direction of the NHS and informing the national debate to improve health and care. We strongly believe in health and high quality care for all, now and for future generations and want everyone to have greater control of their health and wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for their spending. Our work involves the commissioning of health care services in England, and we support local health services that are led by Clinical Commissioning Groups (CCGs). We have devised and are delivering a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View.

If the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area supplement. This supplement is not applicable to Executive or Senior Manager or Medical Leader positions. For positions offered on a part time basis, salary and any allowances will be adjusted pro rata.

We will not accept applications for this position by CV or via recruitment agencies.

The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.

Engagement Support Manager


Grade 7

Fixed term until 31 March 2019

Role 2x

This is an exciting opportunity to join the Primary Care Digital Transformation (PCDT) team within NHS England, on a fixed term or secondment basis, as a Engagement Support Manager.

The Primary Care Digital Transformation (PCDT) Team, works within the broader Operations and Information Directorate at NHS England. It encompasses General Practice Information Technology (GP IT) and GP Online Services.  A key aim is to enable transformation in general practice, using technology and data to drive a sustained improvement in quality, safety and efficiency to benefit both patients and professionals.

The PCDT programmes support both the general practice of today and tomorrow, with achieving the objectives set out in the NHS 5 Year Forward View and subsequent GP Forward View.

As an Engagement Support Manager the post holder will work as part of a dynamic team in delivering an effective service, supporting managers and staff across Primary Care Digital Transformation and Primary Care Policy.

The post holder will support the Head of Department and the team to ensure that their activities are planned and managed effectively and take the lead in assisting in their successful delivery:

    • Produce high quality resources for the implementation and promotion of the digital transformation programmes
  • Develop effective relationships with the specific stakeholders for whom he/she is the assigned lead


  • Develop and manage relationships with communication and engagement functions within regions and local health economies
  • Develop and manage relationships with relevant internal and external stakeholders
  • Take lead responsibility for a specific aspect of the portfolio, either communications, stakeholders and regions, or patient and public voiceThe role is designed to combine subject matter expertise and technical skills in engagement but also communications to ensure strong service delivery. 

Application closing date: Monday 20 August 2018

Interview Location: Leeds or London


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Further details / informal visits contact

For further information or informal discussion please contact: 

Jana Dale |