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Delivery Manager

NHS AfC: Band 7

Main area
NHS AfC: Band 7
Fixed term contract until 31st March 2020
Full time 37.5 hours per week
Job ref
Skipton House
£33,222 - £43,041 per annum
21/02/2019 23:59

NHS England leads the NHS in England, setting the priorities and direction of the NHS and informing the national debate to improve health and care. We strongly believe in health and high quality care for all, now and for future generations and want everyone to have greater control of their health and wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for their spending. Our work involves the commissioning of health care services in England, and we support local health services that are led by Clinical Commissioning Groups (CCGs). We have devised and are delivering a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View.

If the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area supplement. This supplement is not applicable to Executive or Senior Manager or Medical Leader positions. For positions offered on a part time basis, salary and any allowances will be adjusted pro rata.

We will not accept applications for this position by CV or via recruitment agencies.

The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.

This is a new post being set up to support the delivery of the Establishing Steady State Commissioning programme

The post holder will manage the portfolio of work across the Establishing Steady State Commissioning programme, taking responsibility for project management and coordinating delivery. As part of this, they will be required to engage with a very wide range of stakeholders across NHS England and the wider health economy to make sure that these parties are informed, engaged and consulted as appropriate on the relevant areas.

As Delivery Manager the post holder will work to the programme manager as part of a dynamic team to provide effective support to managers and staff across the mental health sector and key departments within NHS England. The role is to:

  • Manage and co-ordinate the delivery of the Establishing Steady State Commissioning programme
  • Engage with senior staff members across a range of functions, internally and externally, to focus on developing creative ‘win-win’ solutions
  • Undertake a relationship management role with providers, engaging with key senior stakeholders
  • Engage in joint working and co-production of solutions for the long-term commissioning arrangements
  • Support functional staff within the team to test ideas and models
  • Escalate key issues to the programme board to ensure a response
  • Manage the interface with key related programmes
  • Draw on best practice across NHS England and providers, and ensure this is shared as widely as possible
  • Work alongside NCM team to codify learning from the pilot programme to inform NHS England commissioning strategy
  • Work on other tasks as required within the New Care Model or ESSC programmes


The main personal attributes required for this role are listed below but are not exhaustive:

  • Exceptional organisational skills and reliability to organise a complex programme of work and deliver in time
  • Adaptability and problem-solving, and the ability to grasp an unfamiliar area very rapidly
  • Ability to think strategically to define direction of travel and develop programme of work
  • Excellent interpersonal skills and ability to work with and influence members of staff at all levels within the organisation
  • Excellent communication skills and an ability to understand and pro-actively meet the needs of relevant audiences
  • A ‘can do’ attitude and an ability to remain positive and constructive even in challenging environment
  • A strong interest for healthcare and mental health and a desire to develop an expertise in this area
  • An interest in developing as an individual and appreciation of opportunities for growth

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