Business Support

NHS AfC: Band 4

Main area
NHS AfC: Band 4
Full Time 37.5 hours per week
Job ref
Skipton House
£19,409 - £22,683 per annum
26/02/2018 23:59

NHS England leads the National Health Service (NHS) in England. We set the priorities and direction of the NHS and encourage and inform the national debate to improve health and care.

We want everyone to have greater control of their health and their wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for spending this money effectively for patients and efficiently for the tax payer. A lot of the work we do involves the commissioning of health care services in England. We commission the contracts for GPs, pharmacists, and dentists and we support local health services that are led by groups of GPs called Clinical Commissioning Groups (CCGs). CCGs plan and pay for local services such as hospitals and ambulance services.

We have devised a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View. And now, with our partners, we are delivering that vision. This vision shows that we are getting serious about prevention, identifying and delivering improvements in health care, redesigning the NHS so it continues to meet the needs of patients, ensuring the NHS is financially sustainable and engaging the public in this whole process.

We strongly believe in health and high quality care for all, now and for future generations.

Please note, if the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area Supplement. If this post is an Executive or Senior Manager (ESM) role or Medical Leader position this supplement is not applicable.

This is a rare and exciting opportunity for an individual looking to develop a career in communications to work in a small, dynamic and flexible business support team directly supporting the Director of Communications for NHS England. The role will provide exposure to communications at the very highest level of the NHS and allow the post holder to develop a comprehensive knowledge of how all forms of communications are developed and delivered in the NHS at a national level.

The post holder will work together with the Business Coordinator to provide the Director of Communications with high quality and comprehensive support, dealing with rapidly changing priorities and juggling a wide range of tasks that are often urgent, complex and sensitive. We organise briefings, manage communications, monitor issues, and handle the day to day business for the Director of Communications – and at the heart of our work we need a well-organised Diary Assistant who can embrace this opportunity and work with the Business Coordinator to run the busy office of the Director of Communications, deputising for the Business Coordinator when appropriate.

What we are looking for:

We are looking for a highly organised, systematic and adaptable individual who can work to tight timescales while remaining reliable under pressure. You will need to be able to handle a range of issues with diplomacy and discretion.

Previous experience of diary management is preferable, but not essential; however a can-do attitude and collaborative, adaptive mentality are vital. We are looking for the type of person who can adapt rapidly and calmly to change, with an enthusiasm for development opportunities.

You will be able to organise and prioritise your workload while working both collaboratively and independently. You will proactively contribute to the work of the whole team, building great working relationships with colleagues and collaborators. You will be able to pick up new things quickly, developing a sound, high level knowledge of the business.

You will possess excellent written and verbal communication skills, while confidently liaising and negotiating with colleagues across NHS England, ministers' offices, arm's length bodies and elsewhere to ensure the reputation of the organisation and the Director of Communications is upheld.

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Further details / informal visits contact

Interviews will be held on Thursday 8th March in Skipton House, London.


Location: Skipton House, London.

Contact for informal enquiries: Emma Sewell (Business Support Coordinator for the Director of Communications): /07702410505