Business Support Officer

NHS AfC: Band 5

Main area
NHS AfC: Band 5
Full Time 37.5 hours per week
Job ref
Skipton House
£22,128 - £28,746 per annum
28/02/2018 23:59

NHS England leads the National Health Service (NHS) in England. We set the priorities and direction of the NHS and encourage and inform the national debate to improve health and care.

We want everyone to have greater control of their health and their wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for spending this money effectively for patients and efficiently for the tax payer. A lot of the work we do involves the commissioning of health care services in England. We commission the contracts for GPs, pharmacists, and dentists and we support local health services that are led by groups of GPs called Clinical Commissioning Groups (CCGs). CCGs plan and pay for local services such as hospitals and ambulance services.

We have devised a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View. And now, with our partners, we are delivering that vision. This vision shows that we are getting serious about prevention, identifying and delivering improvements in health care, redesigning the NHS so it continues to meet the needs of patients, ensuring the NHS is financially sustainable and engaging the public in this whole process.

We strongly believe in health and high quality care for all, now and for future generations.

Please note, if the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area Supplement. If this post is an Executive or Senior Manager (ESM) role or Medical Leader position this supplement is not applicable.

Specialised Commissioning sits as a Directorate within NHS England.

Specialised services are those provided in relatively few hospitals, accessed by comparatively small numbers of patients but with catchment populations of usually more than one million. These services tend to be located in specialised hospital and Community Services trust and across London we work with 46 Service Providers

NHS England Specialised Commissioning is responsible for commissioning over £3 billion of specialised services in London to meet a wide range of health and care needs. These include a range of services from renal dialysis and secure inpatient mental health services, through to treatments for rare cancers and life threatening genetic disorders.

The ambition of NHS England is to bring equity and excellence to the provision of specialised care and treatment. This is achieved through a commissioning process which:

Is aligned with the priorities of NHS England as set out within the NHS Mandate and the strategic way forward within the Five Year Forward View;

Is patient-centred and outcome based. The patient must be placed at the centre of planning and delivery. Commissioners, working with providers, must deliver improved outcomes for them across each of the five domains of the 2013/14 NHS Outcomes Framework;

Is fair and consistent throughout the country, ensuring that patients have equal access to services regardless of their location, and;

 Improves value, productivity and efficiency.

North Central and East London Multi-disciplinary team is made up of Staff who bring skills and expertise around contracting, finance, Information Analytics, clinical and pharmacy knowledge and work with a range of NHS and Independent Providers in the North Central And East London patch.


The post holder is a key member of the team whose overarching goal is by designing and put in place systems that enable the post holder and others to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives.

As a Business Support officer, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Multi- Disciplinary Team (MDT).



Apprenticeships logoStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Disability confident employer

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact