Business Manager

NHS AfC: Band 7

Main area
Business management
NHS AfC: Band 7
Fixed term to April 2019
Full Time 37.5 hours per week
Job ref
Skipton House
£31,696 - £41,787 per annum
30/04/2018 23:59

NHS England leads the National Health Service (NHS) in England. We set the priorities and direction of the NHS and encourage and inform the national debate to improve health and care.

We want everyone to have greater control of their health and their wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for spending this money effectively for patients and efficiently for the tax payer. A lot of the work we do involves the commissioning of health care services in England. We commission the contracts for GPs, pharmacists, and dentists and we support local health services that are led by groups of GPs called Clinical Commissioning Groups (CCGs). CCGs plan and pay for local services such as hospitals and ambulance services.

We have devised a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View. And now, with our partners, we are delivering that vision. This vision shows that we are getting serious about prevention, identifying and delivering improvements in health care, redesigning the NHS so it continues to meet the needs of patients, ensuring the NHS is financially sustainable and engaging the public in this whole process.

We strongly believe in health and high quality care for all, now and for future generations.

Please note, if the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area Supplement. If this post is an Executive or Senior Manager (ESM) role or Medical Leader position this supplement is not applicable.

We will not accept applications for this position by CV or via recruitment agencies.

The Business Manager for the National Director: Operations & Information will work as a part of a dynamic team in delivering an effective private office and business support function to the National Director.

This is a challenging and fast-paced role, and requires someone with exceptional organisational skills to manage and prioritise the workload of the National Director and the rest of the private office. The postholder will have the opportunity to engage across the wide portfolio of Operations & Information, acting with autonomy and engaging with colleagues in NHS England, other ALBs, the Department of Health and Social Care, and across the NHS.

The ideal candidate will have a proven track record of delivering a business support function in a private office environment, including managing competing priorities and handling stakeholder relationships. Exceptional communication skills and confidence dealing with staff at all levels of seniority are essential. An ability to work autonomously and identify emerging priorities are also required, as the private office handles a significant workload on a daily basis.

This post is based in London and is fixed term until 30th April 2019.  

The Operations & Information portfolio encompasses a wide range of NHS England’s activities, including responsibility for:

  • Regional teams
  • Performance of the commissioning system
  • National Emergency, Preparedness, Resilience and Response (EPRR) to incidents across the NHS
  • Development of national strategy for information and data flows
  • Technology and digital development across the NHS
  • Commissioning Support Units
  • System transformation and new models for commissioning, including Sustainability &Transformation Partnerships (STPs) and Integrated Care Systems (ICSs)
  • Primary care and public health commissioning
  • Delivery of clinical priorities in the NHS, including cancer, mental health, primary care and urgent & emergency care


Please note that applications may be closed prior to the stated closing date if sufficient applications are received. 

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Further details / informal visits contact

Nicky Murphy - Chief of Staff / Director of Policy Delivery