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Service Transformation Manager - Specialised Commissioning

NHS AfC: Band 8b

Main area
service redesign and transformation
NHS AfC: Band 8b
Fixed term until 31st March 2020
Full time 37.5 hours per week
Job ref
Skipton House
£49,242 - £59,964 per annum
25/11/2018 23:59
Interview date

NHS England leads the NHS in England, setting the priorities and direction of the NHS and informing the national debate to improve health and care. We strongly believe in health and high quality care for all, now and for future generations and want everyone to have greater control of their health and wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for their spending. Our work involves the commissioning of health care services in England, and we support local health services that are led by Clinical Commissioning Groups (CCGs). We have devised and are delivering a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View.

If the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area supplement. This supplement is not applicable to Executive or Senior Manager or Medical Leader positions. For positions offered on a part time basis, salary and any allowances will be adjusted pro rata.

We will not accept applications for this position by CV or via recruitment agencies.

The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.

We are looking for a dynamic individual to join the National Support Team within Specialised Commissioning. We are looking for a candidate who has a strong academic background and who has demonstrable experience of NHS service improvement skills, change management and a good knowledge of NHS commissioning.


The post holder will work as part of a dynamic team in delivering a large scale service transformation in specialised commissioning.


The purpose of the role is to successfully lead and co-ordinate service improvement workstreams of national and political importance.


The post-holder will:

·       Lead project workstreams to bring about improvements and service change in specialised clinical services

·       Have experience of working in a management consultancy or similar role

·       Work with clinical reference groups and other stakeholders to develop future models of care

·       Work with the analytical team to undertake baseline assessments of demands, costs, activity and spend.

·       Apply service improvement tools and techniques to service change programmes.

·       Plan, manage and report on the implementation of service change programmes to both the regional and national colleagues

·       Build strong relationships with national & regional teams

·       Ensure the work aligns to the wider STP agenda and that the local plans are supported by local clinical leaders

·       Follow appropriate public sector procurement standards and procurement law

·       Produce high quality reports and gateway documentation, communicating across all levels and multiple organisations

·       Co-ordinate local consultation and engagement activity which is suitable to diverse and complex stakeholders and stakeholder groups

 Specialised services across the NHS comprise approximately 149 nationally defined clinical services. They usually have a limited number of centres and utilise more technologically demanding diagnostic and therapeutic procedures than other services. They also typically have a high rate of innovation.  

  • The published Commissioning Intentions for specialised services stated that, in commissioning and sourcing provision of clinical services NHS England, in line with legislation, will act with a view to:
  • securing the needs of the people who use services;
  • improving the quality of the services;
  • Improving efficiency in the provision of services.


To ensure that services are commissioned from the most capable provider(s), NHS England will undertake Strategic Service Change programme aimed at improving services within existing configurations as well as developing new configurations where there will be clinical and/or financial benefits of doing so.

  • Service change may involve the consolidation of some services and/or the development of provider networks.



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