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Head of Operations and Governance

NHS AfC: Band 8c

Main area
Head of Operations and Governance
NHS AfC: Band 8c
Fixed Term/Secondment until 31/03/2020
Full Time 37.5 hours per week
Job ref
Wellington House
£61,777 - £72,597 per annum
18/09/2019 23:59

Our Organisation

NHS England and NHS Improvement came together on 1 April 2019 as a new single organisation. The NHS Long Term Plan focuses on delivering integrated care to patients at the local level and we can best support the NHS to deliver this as a single integrated organisation.

Our new operating model represents a strong shift to regional delivery supported by expert corporate teams. ​ Local health systems are supported by our integrated regional teams who play a major leadership role in the geographies they manage.

We are jointly committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

This role will lead the support for NHS trusts and foundations trusts on the operation of their temporary staffing, ensuring right structures and procedures are in place, oversight is provided by relevant senior and executive management and improvement of internal staff banks is prioritised. The postholder will work closely with the Head of Commercial Strategy to ensure procurement of staff supply and value for money are prioritised by NHS trusts.

The role also leads the day-to-day operation of the analytical and financial part of the Temporary Staffing Team to ensure it provides to provide clear, evidence-based recommendations to the relevant decision-making groups including the NHS England and NHS Improvement Board. The analytical function of the team includes the collection, cleansing and analysis of the weekly temporary staffing data collection to monitor the impact of NHS Improvement’s temporary staffing rules, improve support to trusts, and establish how the quality of a trusts temporary staffing operation affects their wider workforce issues.

The postholder will build and manager relationships with a variety of key external stakeholders including Executives at NHS trusts, Department of Health and Social Care and agencies.

This role will be key in delivering operational data and intelligence to support delivery of the Temporary Staffing programme. The role will balance monitoring the impact of this high-profile policy across the sector with developing our response to trusts facing temporary staffing issues.

Please note that the reason for the fixed term of this contract is to cover an internal move. The temporary contract will therefore, terminate on 31/03/2020 to allow the substantive postholder to resume the duties of their substantive post.

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Further details / informal visits contact

Dominic Raymont