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Senior Programme Manager

NHS AfC: Band 8d

Main area
Mental Health Infrastructure
NHS AfC: Band 8d
Full Time 37.5 hours per week
Job ref
Skipton House
£73,936 - £86,687 per annum
20/08/2019 23:59
Interview date

Our Organisation

NHS England and NHS Improvement came together on 1 April 2019 as a new single organisation. The NHS Long Term Plan focuses on delivering integrated care to patients at the local level and we can best support the NHS to deliver this as a single integrated organisation.

Our new operating model represents a strong shift to regional delivery supported by expert corporate teams. ​ Local health systems are supported by our integrated regional teams who play a major leadership role in the geographies they manage.

We are jointly committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

About the Role

This role is an exciting opportunity for a senior leader to shape and lead the next steps of the implementation of the Mental Health programme.

As Programme Lead, the post holder will manage the interface with a range of internal teams and partner organisations, including the Department of Health and Social Care, NHS Digital and other Arms Length Bodies, regional and local NHS leaders, and the voluntary and community sector.

They will be responsible for engaging and influencing senior external stakeholders, including ministers, and represent NHS England and the Mental Health agenda with confidence. We are looking for an exceptional candidate with demonstrated ability to develop and implement a highly complex programme of work across a wide range of stakeholders. The successful candidate will have demonstrated experience in leading complex analytical work, ideally in a healthcare setting, supporting strategic decision making, planning and leading complex transformation work, and the ability to influence work to happen across a range of different organisations.

The main duties and expectations of the role are listed below however are not exhaustive:

  • Overall accountability for defining and leading portfolio of work of the Infrastructure team:
  • Including: development of data, payment, levers and incentives, outcomes and the clinical review of standards including development of new access and waiting times for mental health.

The main personal attributes required for this role are listed below however are not exhaustive:

  • Exceptional leadership skills and ability to deliver complex programme of work within timeframes working across internal teams and partner organisations.
  • A strong interest in healthcare and mental health and a desire to develop an expertise in this area.
  • Advanced analytical skills, experience leading wide-scale modelling work, ideally in a healthcare setting, and ability to train and supervise teams to lead this work.
  • Exceptional organisational skills, leading a complex programme of work and teams to deliver on time.
  • Demonstrated strategic aptitudes, ability to define and lead work autonomously in a very political environment.
  • A ‘can do’ attitude and an ability to remain positive and constructive even in a challenging environment.
  • Excellent interpersonal skills and ability to work with and influence members of staff at all levels within the organisation.
  • Strong team player with excellent communication skills with a focus on developing and empowering team members to take on more responsibilities.

We have an infrastructure team already in place, with highly talented managers leading work areas.

We are looking for an exceptional leader able to work highly collaboratively to develop and improve the programme to ensure exceptional performance across the portfolio. We have an infrastructure team already in place, with highly talented managers leading work areas.


Context: Team and Service

In January 2019 NHS England and Improvement published the Long Term Plan which set out a transformational plan of work for mental health worth at least £2.3bn - building on the well established work programme set up to deliver the 5 Year Forward View for Mental Health.

This additional investment as part of the Long Term Plan, and the high political, public and service users’ expectations for Mental Health services transformation will mean a step change in the ambition and the implementation of an already highly complex programme covering a wide range of stakeholders and services.

The Programme Lead will be accountable for managing, defining and leading the work of the Infrastructure team who lead on developing the required data, payment systems, levers and incentives to ensure that the Long Term Plan is delivered. This includes working closely with the PMO and Delivery Team to ensure all cross- programme work across the mental health unit is appropriately delivered and coordinated.  Further, the postholder will be a member of the Mental Health Senior Management Team (SMT), helping to define and implement corporate approaches across the wider programme team.

The Infrastructure team leads work in several areas:

  • Data and Intelligence: measuring and monitoring the national programme and ensuring accurate high-quality analysis and intelligence is produced, developing metrics to support monitoring of the mental health Long Term Plan and ensuring delivery of aligned products and services from NHSE/ I analysts and PHE mental health intelligence network.
  • Dataset development: ensuring that national mental health datasets are able to monitor national commitments and that data quality is improved including leading the specification for new fields in the dataset and leading coordination of the work of NHS Digital.
  • Payment systems: developing the national payment system to ensure that it will support delivery of the Long Term Plan including development of the mental health cluster currency and implementation  of new systems for paying for IAPT and CYP services.
  • Financial strategy: Ensuring that the Mental Health Investment standard is fit for the future and developing wider metrics to support ensuring the NHS meets national ambitions for mental health investment.
  • Levers and Incentives: Designing, developing and implementing national incentives schemes such as QOF , CQUIN and QP for mental health
  • Outcomes: Driving up the use of outcomes in mental health services including
  • Clinical review of standards: Leading the clinical review of standards in mental health ensuring that the programme of work Is developed in line with expectation and delivered to time, including ensuring the introduction and achievement of new access and waiting time standards for mental health
  • Development of metrics to support monitoring the commitments set out in the long term plan including working closely with policy teams to ensure data is made available in a timely way to support NHSE/ I accountability and local performance monitoring and improvement.

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Further details / informal visits contact

Phoebe Robinson, Head of Mental Health. 

Please contact her PA to arrange: Elsa Minns,