Strategic Communications Manager

NHS AfC: Band 8a

Main area
Strategic Communications Manager
NHS AfC: Band 8a
Fixed term until 31st March 2019
Full Time 37.5 hours per week
Job ref
Skipton House or Quarry House
London or Leeds
£40,428 - £48,514 per annum
26/02/2018 23:59

NHS England leads the National Health Service (NHS) in England. We set the priorities and direction of the NHS and encourage and inform the national debate to improve health and care.

We want everyone to have greater control of their health and their wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for spending this money effectively for patients and efficiently for the tax payer. A lot of the work we do involves the commissioning of health care services in England. We commission the contracts for GPs, pharmacists, and dentists and we support local health services that are led by groups of GPs called Clinical Commissioning Groups (CCGs). CCGs plan and pay for local services such as hospitals and ambulance services.

We have devised a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View. And now, with our partners, we are delivering that vision. This vision shows that we are getting serious about prevention, identifying and delivering improvements in health care, redesigning the NHS so it continues to meet the needs of patients, ensuring the NHS is financially sustainable and engaging the public in this whole process.

We strongly believe in health and high quality care for all, now and for future generations.

Please note, if the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area Supplement. If this post is an Executive or Senior Manager (ESM) role or Medical Leader position this supplement is not applicable.

Over the next few years, the NHS is going to transform - offering patients new ways of accessing services online and getting smarter at how it plans services and develops treatments to meet the changing needs of patients.

We are looking for enthusiastic, creative communications professionals to join our Digital, Technology and Innovation communications team, part of NHS England’s national communications division, who are focussed on bringing the benefits of digital technology to life for patients, the public and the health and care workforce.

Some of the big challenges for the team include finding answers to the following:
• How can we help people to feel confident about engaging with new digital NHS services and to feel as comfortable having an online consultation, as they currently do seeing their GP face to face?
• How can we ensure people confidence that health information will be kept safe and secure – while also being available to medical professionals in real time, when they need to look after you?
• How can we encourage the NHS workforce to grasp the potential of “big data” and “the internet of things”, as a way to providing patients with much more dynamic, responsive services and treatment?

The team’s focus is on creating communications strategies and compelling content that will address the issues set out above, aiming to:
• Empower patients and support better self-care, by encouraging the uptake of new interactive and personalised digital tools and services to patients and the public
• Promote the importance of digital technology to health and care leaders as well as local communities across the country, as a key enabler of sustainable, integrated healthcare services
• Build confidence in the system’s ability to use and manage patient data safely and securely as an essential enabler of change

The team is also responsible for providing communications advice, guidance and support to the NHS’ national technology leaders, to ensure their individual communications have maximum impact, whether that be through speaking opportunities, proactive print and digital media activity, or via social networks.

The team’s success is dependent upon maintaining strong, productive relationships with communications, programme and policy colleagues across the health and care system and in stakeholder organisations, providing clear and credible leadership and working with agility across a complex, high profile agenda.

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Further details / informal visits contact

Please speak to Dave Shapland (Senior Communications Manager)

for any further details:


Mob: 07734 937 241