Case Worker

NHS AfC: Band 4

Main area
NHS AfC: Band 4
Part Time 22.5 hours per week
Job ref
3 Piccadilly Place, Manchester
£19,409 - £22,683 per annum pro rata
29/04/2018 23:59

NHS England leads the National Health Service (NHS) in England. We set the priorities and direction of the NHS and encourage and inform the national debate to improve health and care.

We want everyone to have greater control of their health and their wellbeing, and to be supported to live longer, healthier lives by high quality health and care services that are compassionate, inclusive and constantly-improving.

NHS England shares out more than £100 billion in funds and holds organisations to account for spending this money effectively for patients and efficiently for the tax payer. A lot of the work we do involves the commissioning of health care services in England. We commission the contracts for GPs, pharmacists, and dentists and we support local health services that are led by groups of GPs called Clinical Commissioning Groups (CCGs). CCGs plan and pay for local services such as hospitals and ambulance services.

We have devised a strategic vision for the NHS, along with our partners in health, called the Five Year Forward View. And now, with our partners, we are delivering that vision. This vision shows that we are getting serious about prevention, identifying and delivering improvements in health care, redesigning the NHS so it continues to meet the needs of patients, ensuring the NHS is financially sustainable and engaging the public in this whole process.

We strongly believe in health and high quality care for all, now and for future generations.

Please note, if the advertised role is based in London on an Agenda for Change Pay Band, it will attract a High Cost Area Supplement. If this post is an Executive or Senior Manager (ESM) role or Medical Leader position this supplement is not applicable.

We will not accept applications for this position by CV or via recruitment agencies.

An opportunity has arisen at NHS England for an IRP caseworker. We are seeking a conscientious and talented individual skilled in administration with particular strengths in dealing with confidential and sensitive matters. The successful candidate will provide high quality comprehensive administrative support to the Continuing Healthcare (CHC) Independent Review (IR) process and will be responsible for the management of individual cases. The post holder will have responsibility for managing, updating and maintaining administration systems and will be directly involved with the setting up and co-ordination of the IRPs, including the coordination and distribution of papers and accurate and timely minute taking. 

The post holder will coordinate the processing of IR requests within a specified time-frame. The post would be suited to a candidate with previous experience of CHC panels. 

The post holder will be required to directly handle sensitive telephone calls from members of the public, CCG/CSUs and other medical staff observing confidentiality protocols and be able to work closely with internal and external stakeholders. In addition, the post holder will have general administrative duties for example data inputting, filing, photocopying, archiving, stationary ordering.

The post will offer a challenge to the successful candidate who in return will be rewarded with a busy and diverse job offering variety on a daily basis. This is an existing opportunity for an organised, motivated and flexible candidate to join.

The role will be based in Manchester however the successful candidate will be expected to travel to other office locations in Leeds on a regular basis to attend IRPs and team meetings.

Additional hours will be available until 28th March 2019 through programme funding.

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Further details / informal visits contact

If you are interested in applying for this post it is highly recommended that you contact the Continuing Healthcare IRP manger Kathleen Ryan, for an informal chat on 0113 825 2950.